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Providing Additional Notary Certificates Could Land You In Trouble



If it hasn't happened to you already, it is going to at some point. You will be asked to provide either one of your Signing Agencies or Direct Title Clients and additional Acknowledgement or Jurat "incase anything happens." But you have to ask yourself a good question here, "what could happen?" Well, in most cases your clients will ask for them just in case one of your Notarizations is incorrect so they can swap it out. You know you don't want to be the cause of delaying a loan closing, but you also don't want to violate your State laws either (at least we hope you don't). It seems innocent enough, right? They would never do anything wrong to hurt you or someone else, right? Right??? But what if they attached it to a document you weren't even sent with the signing package? And what if that document wasn't necessarily in favor of the signer? Or what if they attached used it on another file. If you don't think that escrow officers or title officers are human beings that also do things wrong- you really need to think again. There are actually some Signing Agencies that will tell you if you don't provide additional certificates, they can't work with you. That is okay, you don't need to work with them. A good Signing Agency would never ask a Notary Loan Singing Agent to break their State laws or best practices. Now we forewarn you to be polite about this as some of those agencies still have access to Blacklist you and/or tell others a different reason why they wouldn't work with you. So, as much as you should want to throw up a middle finger at them- don't! Simply tell them that you aren't able to take their assignment because you aren't comfortable with that specific request and it's not a good fit. Leave it with, "If that ever changes, I'd love to work with you." For Title Companies and Direct clients you can let them know that you will always double check your work. Really lean into your training and remind them that you have trained countless hours (at NotaryStars.com) to hopefully not make a mistake but if you do that you will promptly fix it. And you need to mean that. Notary Business Advice: In our industry previous business should always come before future business. When you make an error, you have to remedy it as soon as possible. Not after your next signing but before it. Always check with your client to see when it is acceptable to have the correction. Mistakes are going to happen. Breaking the law is no way to prevent it. Just remember these words from the late, great, Carol Ray from Notary2Pro: "It is not the mistakes we make that people will remember but how quickly we remedy them." Reference: NNA | Signing Agent Tip: Sending Extra Notary Certificates | 2023

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